Omni Knowledge Base
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What is Omni?
Are there additional fees or deposits required for Omni?
Why choose Omni?
How much does Omni cost?
How can I get started on using Omni?
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Omni Sign up
How do I sign up for Omni?
Do all my employees need to sign up?
Can I switch my account over with another user for their Omni number?
Do I need to pay any deposit or am I locked down in a contract upon signing up?
Is there a free trial period before I get to decide to start using Omni?
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How to use Omni
Does Omni work on both Wi-Fi and mobile data?
Can I use Omni on my laptop?
Can I transfer an existing landline number to Omni?
Can I obtain a landline number from elsewhere and transfer into Omni?
How do I choose / customize the landline number?
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Billing, Payment, Suspension & Termination
How will I be billed?
What do I do if I have not received my invoice for the month?
What type of cards can I use to purchase Omni’s plan?
How do I change my card information?
Can I change or upgrade my plan?
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My Omni app doesn't ring (Android)
My Omni app doesn't ring (iOS)
Help Desk Software