Omni Knowledge Base

Omni Hotline General FAQ | Support 10

• What is Omni Hotline?
• Are there additional fees or deposits required for Omni Hotline?
• Why choose Omni Hotline?
• How much does Omni Hotline cost?
• How can I get started on using Omni Hotline?

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Omni Hotline Sign up FAQ | Support 7

• How do I sign up/register for Omni Hotline?
• Do all my employees need to sign up?
• Can I switch my account over with another user for their Omni Hotline number?
• Do I need to pay any deposit or am I locked down in a contract upon signing up?
• Is there a free trial period before I get to decide to start using Omni Hotline?

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How to use Omni Hotline | FAQ Support 22

• Does Omni Hotline work on both Wi-Fi and mobile data?
• What devices can I use Omni Hotline on?
• Can I transfer a new or an existing landline number to Omni?
• Can I obtain a landline number from elsewhere and transfer into Omni Hotline?
• How do I choose / customise the landline number?

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Billing, Payment, Suspension & Termination | FAQ Support 13

• How will my payment be billed?
• What do I do if I have not received my invoice for the month?
• What type of cards can I use to purchase Omni’s plan?
• How do I change my card information?
• Can I change or upgrade my plan?

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Issues with Omni Hotline FAQ | Support 4

• My Omni app doesn't ring (Android)
• My Omni app doesn't ring (iOS)
• When should you contact us?
• How can I report an app or call related issue?