Omni Hotline General FAQ | Support

Want to get a virtual business landline number but don't know how? Learn more about the general questions that people usually ask about Omni Hotline.

What is Omni Hotline?
Omni Hotline is a Malaysian-based product offering virtual landline numbers powered completely in a mobile application for businesses across industries! Omn...
Mon, 19 Oct, 2020 at 4:15 PM
Are there additional fees or deposits required for Omni Hotline?
One of the benefits of using Omni Hotline is, there are no additional fees required for you to register!  When signing up for Basic and Plus plans with ...
Mon, 19 Oct, 2020 at 4:17 PM
Why choose Omni Hotline?
There are many reasons why you need to set up your virtual business landline with Omni Hotline and we’re going to tell you why!  Omni Hotline only requi...
Fri, 23 Oct, 2020 at 11:22 AM
How much does Omni Hotline cost?
Omni Hotline subscription fees start from as low as RM 69/month + 6% SST. With the price paid, you will get your own fixed-line number, extensions, virtual ...
Fri, 23 Oct, 2020 at 12:02 PM
How can I get started on using Omni Hotline?
A Smartphone is all you need to begin your journey with Omni Hotline! You can start by signing up through the Omni Hotline website. We’ve made it easy for y...
Fri, 23 Oct, 2020 at 11:28 AM
What is the Omni Enterprise Plan? What can I customise to suit my business?
Omni Enterprise plan is catered to larger companies (>25 employees). This is due to an increase in the need for both extensions and minutes than smaller ...
Fri, 23 Oct, 2020 at 11:29 AM
Who can I speak to if I have more questions?
If you have any questions regarding Omni Hotline, you can contact us at support@omnihotline.my and we will attend to your questions as soon as possible. Yo...
Fri, 23 Oct, 2020 at 12:08 PM
Is there any setup or hardware required?
Lucky for you, the setup for Omni Hotline App requires no hardware at all! All you have to do is download the Omni Hotline App on your laptop, mobile, or ta...
Fri, 23 Oct, 2020 at 11:30 AM
What kind of business is Omni Hotline suitable for?
Omni Hotline is perfect for any organization that currently requires a landline number to deal with a high volume of calls! This is perfect for companies ...
Fri, 23 Oct, 2020 at 11:30 AM
What are the available locations that I am able to choose my number from?
Omni allows for a wide range of locations to choose from when selecting your business number! Our prefixes cover locations from Johor Bahru, Ipoh, Cheras, ...
Fri, 23 Oct, 2020 at 11:30 AM