At times there are unique situations that require more attention. These situations include:


A. Account issues 

  • Sign-up issues

  • Login issues

  • Password reset issues

B. Call issues

  • Call receiving/disconnecting issues

  • Call revert issues

  • Extensions connection issues

  • WhatsApp connection issues

  • Low voice quality issues

  • Failed calls 

C. Payment issues

  • Overcharge/double charge

  • Payment failure

  • Billing issues



When facing these issues please contact our email at support@omnihotline.my and we will assist you as soon as possible.