Omni Knowledge Base

Yes, as long as you have access to Wi-Fi and/or mobile data, you are able to use Omni app. 

You can access your Omni Dashboard here on your laptop but to make and receive calls, you will need to install the Omni app on your mobile device. 

We apologize as this feature is not available at this time.

We apologize as this feature is not available at this time.

You will not be able to customize your own landline number. However, you will be able to choose your landline number from the available numbers listed upon ...

Please email us at hello@omnihotline.my about this request. 

The number of extensions you can assign to your landline is dependent on the plan you have selected. For each extension, you can connect up to 10 mobile num...

To change password, go to the Omni app: Settings > Account settings > Change password If you've forgotten your password, click the Omni Das...

Yes! You can now integrate your Omni landline number to WhatsApp (only Omni Hotline users with 03 numbers can use this feature). You'll need to use th...

All Omni numbers are fax enabled. You can use the Omni number as your fax number. Faxes will be delivered as a .pdf format. It is available on the Omni Das...