How to use Omni

Does Omni work on both Wi-Fi and mobile data?
Yes, as long as you have access to Wi-Fi and/or mobile data, you are able to use Omni app. 
Thu, 8 Aug, 2019 at 9:32 AM
Can I use Omni on my laptop?
You can access your Omni Dashboard here on your laptop but to make and receive calls, you will need to install the Omni app on your mobile device. 
Thu, 8 Aug, 2019 at 9:32 AM
Can I transfer an existing landline number to Omni?
We apologize as this feature is not available at this time.
Thu, 8 Aug, 2019 at 9:32 AM
Can I obtain a landline number from elsewhere and transfer into Omni?
We apologize as this feature is not available at this time.
Thu, 8 Aug, 2019 at 9:33 AM
How do I choose / customize the landline number?
You will not be able to customize your own landline number. However, you will be able to choose your landline number from the available numbers listed upon ...
Thu, 8 Aug, 2019 at 9:33 AM
Does Omni have toll-free hotline (1800 or 1300) numbers available?
Please email us at hello@omnihotline.my about this request. 
Thu, 8 Aug, 2019 at 9:33 AM
How many smartphones can I assign the landline number to?
The number of extensions you can assign to your landline is dependent on the plan you have selected. For each extension, you can connect up to 10 mobile num...
Fri, 13 Sep, 2019 at 11:04 AM
How to change or reset my password?
To change password, go to the Omni app: Settings > Account settings > Change password To reset password, click the Omni Dashboard login page here a...
Thu, 8 Aug, 2019 at 9:34 AM
Am I able to connect Omni to WhatsApp?
Yes! You can now integrate your Omni landline number to WhatsApp. You'll need to use the "WhatsApp Business" app instead which will allow in...
Tue, 15 Oct, 2019 at 5:42 PM
Can I receive faxes on my Omni number?
All Omni numbers are fax enabled. You can use the Omni number as your fax number. Faxes will be delivered as a .pdf format. It is available on the Omni Das...
Thu, 8 Aug, 2019 at 9:35 AM