The number of extensions you can assign to your landline is dependent on the plan you have selected.

  1. Basic
    - 2 Extensions

  2. Plus
    - 4 Extensions

  3. Pro
    - 10 Extensions

Each extension can collect up to 10 mobile numbers. 

Omni Hotline Extension

 

 

Do take note that these 10 mobile numbers will only be able to receive calls, as their smartphones would not have the Omni app installed and hence, would not be able to make outgoing calls from the app. 


Only the administrators will have access to the Omni Dashboard to make any changes or make any calls that are required. Administrators will be able to add or remove extension numbers.

 

If you face any issue while managing your extensions, please submit an email to us at support@omnihotline.my . We will contact you to assist you with this request as soon as possible.