Omni Knowledge Base

Omni Hotline Web Portal | Support 4

• Dashboard
• Activity
• Settings
• Account

Omni Hotline App FAQ | Support 6

• Navigating the Omni App
• Activity
• Messages
• Contacts
• Dialer

View all 6

Call Centre Functionalities for Omni Hotline | Support 5

• Call History
• Voicemail History
• Recorded Calls
• Faxes
• Receiving Calls

Omni Hotline General Settings | Support 4

• Numbers
• Extensions
• Numbers under an Extension
• Interactive Virtual Receptionist (IVR)

Videos 4

• The Dashboard
• Configuring Numbers
• Configuring Extensions
• Configuring IVRs