Billing, Payment, Suspension & Termination | FAQ Support

Still have questions about Omni Hotline? Account terminations or suspension? Find out the reasons here in this FAQ.

How do I request a refund?
Refunds are only issued under the following scenarios: Double charge - This indicates a charging of the customer 2 times in a single month for the subs...
Wed, 11 Nov, 2020 at 4:09 PM
How can I check my payment history?
You can review your payment history by following these simple steps:  1) Open the login page through this link 2) Fill in your...
Wed, 21 Jul, 2021 at 11:14 AM
Why can’t I update my payment method?
If you are trying to update your payment method but fail to do so, rest assured, "Update payment method" button is disabled because payment is alr...
Wed, 11 Nov, 2020 at 4:04 PM