We are sad to see you leave us but we have made the process simple for you!


  1. Submit an email to us at support@omnihotline.my and request for your termination form

  2. Fill out the necessary details on the form such as name, number, IC, and reasons for termination.

  3. Submit an email back to us at support@omnihotline.my and we will have your termination request sorted out in no time

Common questions

  1. What information do I need to provide?
    - The only information you need to provide on the request form are simple details such as name, number, IC, reasons for termination.

  2. How long does an account termination take?
    - From the submission of the termination form, the termination will take place between 1 to 2 days for smaller accounts but 3 to 4 days for larger accounts