App

Navigating the Omni App
Once you have setup your account and customizing your settings via the Web Portal, download the Omni App to turn your smartphone into a call centre. ...
Thu, 12 Sep, 2019 at 11:29 AM
Activity
The 1st button (the most left button) in the navigation bar brings you to the Activity page. This page shows you the recorder history of your calls, voicema...
Fri, 13 Sep, 2019 at 11:30 AM
Messages
The 2nd button in the navigation bar brings you to the Messages page. This page shows you the SMSes that you have sent or received. You can also start sendi...
Fri, 13 Sep, 2019 at 11:30 AM
Contacts
The button in the middle of the bar is the button to bring you to the Contacts page. You can view your contacts and departments list here.
Fri, 13 Sep, 2019 at 11:31 AM
Dialer
The next button is Dialer. You can insert phone numbers to make call from this page. You can also make calls to your contacts by tapping the top left button...
Fri, 13 Sep, 2019 at 11:31 AM
Settings
The last button brings you to the Settings page. You can customize simple settings from this page. (Note: Advanced settings customization are only avail...
Fri, 13 Sep, 2019 at 11:31 AM