There are a number of functionalities you can perform during a call received with the Omni mobile app.


Besides the usual functionalities your personal dialer boasts, with Omni calls can also be:


1) Muted

  • Calls can be put on hold by turning the “mute” button on.


2) Recorded

  • A voice notification will be alerting both the caller and the receiver that the call will begin recording immediately after the “record” button is pressed.


3) Transferred

  • Incoming calls can only be transferred within the 50 phone numbers that are tied to the Extension that is receiving the call.


Note that this is a Call Forwarding service and will be charged according to the charge/minute of the Omni package you are subscribed to.


4) Press the “add call” button to start a conference call with multiple participants.